Payment Terms

What type of payments are available in Souqonlinestore.com?

We provide Cash on Delivery, Direct Bank Transfer and Online payment via Credit Card and Debit Card on Souqonlinestore.com (the “website”). The online payment option is done through a ‘personal payment link’ that we share to you after you place the order on the website. All the online transactions are 100% secure and PCI Compliant. In case of any payment related issues, feel free to contact hello@Souqonlinestore.com

What is Cash/Card on Delivery?

If you are not comfortable making an online payment on the website or transferring money to our bank account, you can opt for the Cash/Card on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

What is Direct Bank Transfer?

Direct Bank Transfer payment is a method in which you transfer the amount to our bank account after placing the order. You can find our bank account information in the order success page and order email. You may please transfer the amount to our account and after that we will start processing your order. 

Is it safe to use my credit/debit card on Souqonlinestore.com?

Your online transaction on Souqonlinestore.com is secure with the highest levels of transaction security currently available on the Internet. The website use 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on the website are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

Does Souqonlinestore.com keep my credit/debit card information?

Souqonlinestore.com does not save your credit/debit card information on our website. We use Normal Woocommerce Payment gateway for online transactions and only store the order reference number at our website. Card information is processed and verified by the payment gateway we integrate.

Will you introduce more payment methods in the future?

We will introduce more payment methods in the future like Wallets, EMI Option and Pay Later facility to make your purchase experience smoother.

some products we set zero price it means , the price should be only know by direct call or by whatsapp .

Whom should I contact if there is any issues related to your payment?

In case of any payment related issues, feel free to contact us at info@souqonlinestore.com or reach us by call on +971 503307246.